Privacy Policy
INTRODUCTION
We respect your privacy and recognize the need for appropriate measures to protect and manage your personal data entrusted to us. Our Privacy Policy follows, and is consistent with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), other issuances of National Privacy Commission (NPC), as well as other relevant laws of the Philippines.
Personal data refers to all types of personal information, sensitive personal information and privileged information. Personal information refers to “any information, whether or not recorded in any form, from which the identity of an individual is apparent or can reasonably and/or directly be ascertained by the entity holding the information, or, when put together with other information, would directly and certainly identify an individual”. This Privacy Policy pronounces how we processes (how it collects, uses, shares, and retains) and protects your personal data. It also provides the steps that you can take should you wish for any change in how we use your personal data, or if you want us to stop using your personal data.
WHY DO WE COLLECT YOUR PERSONAL DATA?
In general, we are using your data for any of the following purposes:
Other uses by nature of our transactions
In addition, we may use your personal information depending on your transactions with us in any of the following means:
When you inquire or acquire a property:
HOW CAN YOU UPDATE THE PERSONAL DATA WE HAVE ABOUT YOU?
To exercise your rights which include right to access, modify, erase and object to processing your personal data within a reasonable time after such request or should you have any inquiries, feedbacks on this Privacy Policy, and/or complaints to RLC Properties, you may reach us through our “Contact Us” menu in this website.
We respect your privacy and recognize the need for appropriate measures to protect and manage your personal data entrusted to us. Our Privacy Policy follows, and is consistent with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), other issuances of National Privacy Commission (NPC), as well as other relevant laws of the Philippines.
Personal data refers to all types of personal information, sensitive personal information and privileged information. Personal information refers to “any information, whether or not recorded in any form, from which the identity of an individual is apparent or can reasonably and/or directly be ascertained by the entity holding the information, or, when put together with other information, would directly and certainly identify an individual”. This Privacy Policy pronounces how we processes (how it collects, uses, shares, and retains) and protects your personal data. It also provides the steps that you can take should you wish for any change in how we use your personal data, or if you want us to stop using your personal data.
WHY DO WE COLLECT YOUR PERSONAL DATA?
In general, we are using your data for any of the following purposes:
- To provide information about our products and services which may be of interest to you;
- To perform functions necessary to deliver the services, goods and other products offered by RLC Properties;
- To respond to specific complaints, enquiries, requests or manage future interactive user function it may be necessary to ask for personal information;
- To provide customer care activities, monitor our quality and security, and provide services timely and efficiently;
- To notify and update you (through call, text or email) about our complimentary, commercial and promotional advertisements, loyalty and rewards offers, exclusive invites, discounts, surveys, and other direct marketing that we deemed relevant and beneficial to you based on your preference and interest initially provided to us or made aware of, with which you can opt-out anytime should you prefer not to receive these notifications;
- To comply with legal and regulatory requirements or obligations; and,
- To perform such other processing or disclosure that may be required under law or regulations.
Other uses by nature of our transactions
In addition, we may use your personal information depending on your transactions with us in any of the following means:
When you inquire or acquire a property:
- To assist you in your property investment
- To conduct appropriate credit investigation to assess the risk of you defaulting on your obligations;
- To administer the sale of residential units and prepare all necessary sales documentation as a result of our transaction;
- To execute contract or provide information/services concerning the trading, brokerage, leasing, management and other incidental operations of real estates;
- To process and respond to any complaints, inquiries and requests made by you;
- To update our records and keep your contact details and billing address up to date;
- To manage all administration of unit hand over activities;
- To perform all financial processes related to the sale including set-up of reservation, amortization or financing and perform other actions necessary or desirable in the implementation of our contract;
- To provide safety and security to the unit owners, tenants and employees of tenants/unit owners; and,
- To perform other processes related to or in connection with our business, including those processing or disclosure that may be required under law or regulations.
HOW CAN YOU UPDATE THE PERSONAL DATA WE HAVE ABOUT YOU?
To exercise your rights which include right to access, modify, erase and object to processing your personal data within a reasonable time after such request or should you have any inquiries, feedbacks on this Privacy Policy, and/or complaints to RLC Properties, you may reach us through our “Contact Us” menu in this website.